Returns & Exchanges
At SW-Motech UK, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return it to us within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log in to your account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Pack Your Items
Place the unworn items in their original packaging with all tags attached, ensuring the RMA form is included inside the parcel.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or post office.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing